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We have produced a number of guides for some self-service procedures on Nortel Norstar Telephone systems. These can be found below: More files can be found at www.ghtrout.net/norstar

I offer a passcode recovery service for virtually all the Norstar range for a small fee of £40 UK pounds, should you lose access to programming them.
How to copy the Startalk or Norstar Compact Plus software using the ELAN card reader tool
Norstar FastRAD and UK ERAD firmware upgrade tool with instructions
  Extra map files found for the Norstar Remote Utilities (NRU) tool
  Nortel Norstar systems information guide
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